How do I donate my vehicle?
It’s easy! You can donate to your nonprofit of choice by clicking on the Choose a Nonprofit
option in the main navigation above. Then select your nonprofit of choice and complete the online form. You can also call 855-500-RIDE (7433) seven days a week during regular hours of operations, and the CARS Vehicle Donor Support Team will walk you through the donation form over the phone and then help you arrange for your free pick-up. Some of our nonprofit partners also add their vehicle donation webpage to their website, and you may start the donation process there as well.
What are your Hours of Operation?
• 5:00am - 9:00pm (PT), Mon - Fri
• 5:00am - 9:00pm (PT), Saturday
• 5:00am - 9:00pm (PT), Sunday
What are the benefits of donating my vehicle to a nonprofit?
• Donating is easy and the pick-up is free.
• Donating skips the costs and hassles associated with selling a car, like paying for advertising and insurance, or for car repairs to keep your car in running condition while you wait for a buyer.
• Donating avoids the costs associated with keeping a car, such as registration, insurance, car repairs, and more.
• You can free up space at home and/or stop paying for extra parking.
• It's better than a low trade-in offer.
• Vehicle donations are tax-deductible, and you could reduce your taxable income when taxes are itemized.
• Donating to a nonprofit feels good and makes a difference.
What do you do with donated vehicles?
Donated vehicles are sold through the used-car markets and provide crucial funding for nonprofit programs and services making an impact in communities all over the world. CARS works with a very large network of nationwide and independent suppliers to sell the vehicle and maximize donation proceeds. This includes analyzing vendor pricing and performance on a regular basis to improve the process and ensure the best possible return for our nonprofit partners and to maximize their donors' tax benefit. For unique or specialty items that have been donated, we may use other means to sell the vehicle to help ensure the maximum funds are received for each donation.
Can I donate to a nonprofit not listed on your website?
Yes! Just fill out the secure donation form and include the name and address of your favorite nonprofit, and we will contact them for approval of the donation.
What type of paperwork will I need to donate my car?
You will need a current and clear title. Any lien holder listed on the title must be cleared and/or released by the bank. This law varies by state.
What types of vehicles do you accept?
All vehicles are considered! We strive to accept all types of donated vehicles (running or not) including cars, trucks, trailers, boats, RVs, motorcycles, campers, off-road vehicles, planes, heavy equipment, farm machinery, and most other motorized vehicles. To find out if we can accept your vehicle, please complete our secure online vehicle donation form, or call us toll-free at 855-500-RIDE (7433) during regular hours of operation.
Are there any costs?
There is no cost to the donor. All expenses are deducted from the gross sales price, and if the costs ever exceed the price, those costs are covered by CARS (Charitable Adult Rides & Services).
When can I schedule my pick-up?
When you are contacted by the towing/vendor company, you will most likely be given a time period to choose from for your pick-up window. These windows are based on your needs as a donor and what fits the realities of the traffic and volume in the geographic area of the vehicle.
How long is the entire process from the vehicle pick-up to when the nonprofit receives its funds?
The entire sale process can take approximately four to 12 weeks. The net cash proceeds from your generous vehicle donation are sent to your selected nonprofit within five business days upon the receipt of the sale proceeds from CARS auction or direct buy vendors.
How will my vehicle be picked up?
Once you have provided us with all necessary information via the online vehicle donation form or over the phone with one of our Vehicle Donor Support Representatives, we will arrange to have a licensed tow company pick up your vehicle at a time convenient for you. The vehicle will be picked up and taken to one of our many sale locations where it will be sold—all at no cost to you.
How quickly can I have my vehicle picked up?
In many cases, once the donation record has been created, we can arrange to have the vehicle be picked up on the initial call. In other cases, within two to three business days, our tow vendor representative for your donation will be calling/texting and/or emailing you using the information you provided on the donation form to schedule a convenient appointment time for your vehicle to be picked up. If you need your car picked up sooner, please let one of our Vehicle Donor Support Representatives know during your initial call. We will do our best to accommodate your time frame.
Can you pick up vehicles in all 50 states?
Yes! CARS can provide convenient pick-up and towing for vehicle donations just about anywhere in all 50 states. We provide vehicle donation processing in the contiguous 48 states as well as the District of Columbia, without limitation. In Alaska, we service the Fairbanks and Anchorage areas with a 50-mile service radius. In Hawaii, we service the island of Oahu and the island of Hawaii. If you are donating to a nonprofit outside of your state or if you have questions about donating, get started via our secure online vehicle donation form or call us toll-free at 855-500-RIDE (7433) seven days a week during regular hours of operation. We would be happy to help you.
Do I need to have a title in order to donate my vehicle? What if I have title issues?
In most states, you will need a current and clear (no liens) title for the nonprofit to accept your donation. Some states have exceptions. Any lien holder listed on the title must be cleared and/or released by the bank. Please refer to the motor vehicle division in your state for clear instructions. We are also available seven days a week during regular hours of operation. If you do not have it, or have problems with your title, please call us anyway at 855-500-RIDE (7433). It is possible that other arrangements may be made.
Does my car have to be registered?
This requirement varies from state to state. Give us a call at 855-500-RIDE (7433), and we will confirm for you. Each Vehicle Donor Service Representative is equipped with a 50-state guide for the steps necessary in each state and will advise you of these steps during the donation process.
Do I need a smog certificate to donate my car?
No. For states that require a smog certificate or safety inspection, you may still donate your vehicle without a smog certificate or safety inspection.
My car doesn’t run or hasn’t been used in years. Can I still donate it?
Yes! We can accept most vehicles, running or not. However, it must be in one piece and towable, have an engine, and be tow truck accessible. To find out if we can accept your vehicle, please choose a nonprofit, complete the secure online vehicle donation form, or call 855-500-RIDE (7433). Our Donor Support Team is available seven days a week during regular hours of operation.
Will you take the vehicle if the engine has been removed/missing?
In most cases, vehicles donated must be complete. However, we consider all donations. If it’s missing any major parts, please let us know. We may request photos so it can be evaluated.
What is considered accessible for safe towing?
Vehicle donations considered accessible for safe towing are typically parked in the front driveway, in front of the home or apartment building, or on the street and without any other vehicles or other items blocking the intended donation. The tow operators typically cannot access areas that do not have a direct path to the vehicle backyards and back alleyways, nor underground structures or other. Usually, all four tires should be inflated as well. We strive to consider every vehicle donation, so if you’re not sure whether or not your vehicle is accessible for safe towing, please let us know and we will do our best to support you.
My car does not run, and it is parked in a location in which I need the driver to help me push it out (i.e. garage, in an underground structure, etc.). Will the driver help me push it out?
Vehicle donations need to be openly accessible for safe towing. We cannot guarantee our vendor will take on the liability. Some vendors cannot go under garages or in underground structures with their larger trucks. Please let us know if you are concerned about accessibility, and we will do our best to support you.
What if I’m donating a camper shell, boat, trailer, etc.?
For unique or specialty items that have been donated, we may use other means to sell the vehicle to help ensure the maximum funds are received for each donation. In order to continue with the donation process, please email pictures of each vehicle you intend to donate to email@example.com. Please have each donation pictured by itself, not in a group.
Do you accept junk/salvage titles?
Yes; however, this varies by state. Salvage titles are different from junk titles. Salvage titles have been inspected and approved to be back on the road. A Junk title is basically a non-operational vehicle, usually sold for parts. Please give us a call at 855-500-RIDE (7433) to find out if we can accept your salvage title.
My car is in another state and I can’t be there at the pick-up. Can I still donate it?
Yes! You may designate someone as the point of contact (POC) to be present on your behalf at the time of the pick-up of your donated vehicle. Please provide us with the name of your POC and prepare the person meeting the tow vendor by explaining that they’ll need to hand over the signed title and keys. If you are not able to appoint anyone, please let us know and we will try our best to help. Please also remember to remove all personal belongings from the vehicle.